Jatin Narang

Why He Built Verito

Jatin has spent 10 years working directly with accounting firm owners on infrastructure modernization, cloud migration, and IT security compliance. It started during his time in Microsoft's technical support and call center operations, which gave him an unusually clear view of where IT service delivery breaks down for accounting firms.

The problems were not random. They were structural. General-purpose IT providers are built to serve every kind of business, which means they are optimized for none of them. Their technicians are trained on broad system administration. Their support queues are sized for average demand across all their clients, not for the reality that every accounting firm's IT needs spike at the same time every year, during the weeks when downtime is most expensive and least tolerable.

When Jatin left that world and started Verito, he made two structural commitments that separated it from every competitor in the market. First: deliberate overstaffing of technical support so that accounting firms reach a real technician in under five minutes, not the next available slot. Second: every technician trained specifically on accounting software, IRS compliance requirements, and the actual workflows of a tax and accounting practice before they take a single client call.

Those commitments are expensive to maintain. They are also the reason Verito has a 98-plus percent client satisfaction rate and has not gone down once since 2016.

Credentials

How He Thinks About Technology for Accounting Firms

“Accounting firms shouldn't need three vendors to handle their technology. VeritComplete gives you private cloud hosting optimized for accounting software, 24/7 security operations center monitoring for threats, and comprehensive IT support covering everything from software troubleshooting to printer issues. It's simpler, faster, and costs about 20% less than buying everything separately.”

The fragmentation problem he is describing is the one most accounting firms are living with right now: one vendor for hosting, another for security monitoring, another for general IT support, and none of them trained on accounting workflows or aware of what the others are doing. The result is coordination delays when something goes wrong, gaps in coverage between vendors, and firm partners spending time managing IT relationships instead of managing client work.

Jatin built Verito's service model to eliminate that problem at the structural level. One team. One contract. Private dedicated infrastructure plus security operations center monitoring plus IT support, all from people who understand accounting software and IRS compliance requirements because that is the only industry they serve.

The compliance piece is not an add-on. A firm on Verito's dedicated private servers meets IRS Publication 4557 and FTC Safeguards Rule requirements by default, because the infrastructure is designed around those standards. That removes an entire category of risk that most accounting firms are quietly carrying and hoping they never have to answer for.

Background

Jatin studied Bachelor of Commerce (B.Com.) at Kurukshetra University before building a career across cloud hosting, call center operations, venture funding, and online marketing. Before founding Verito, he served as Director of Business Development at VentureFund. His time in Microsoft's technical support operations gave him the founding insight for Verito's model.

Outside of Verito, Jatin mentors early-stage digital businesses through startup communities in both Orlando and New Delhi.