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Success Story
How a Tax & Financial Planning Firm Ended Tax-Season Downtime
Tax & financial planning • 22 years experience • Vashon Island, WA
Tax & financial planning • 22 years experience • Vashon Island, WA
Raven Pyle-McCrackyn
Vashon Island Professionals
"A previous host went down for weeks during tax season, leaving us unable to serve clients."
— Raven Pyle-McCrackyn
After 22 years serving clients on Vashon Island, Raven knows that tax season downtime isn't just inconvenient. Deadlines don't move. Clients panic. Revenue disappears. When her previous host experienced a prolonged outage during the busiest time of year, she couldn't access client data, couldn't file returns, and couldn't get a straight answer about when things would be fixed. The experience taught her that promises about uptime mean nothing without the infrastructure to back them up.
"Verito migrated my environment in under 24 hours with geo-redundant backups."
— Raven Pyle-McCrackyn
The transition happened fast, with Raven operational on the new platform the next day. Beyond speed, the infrastructure now includes redundancy across data centers and two-factor authentication protecting client access. When tax season pressure hits and something goes wrong at 10 PM, she has people to call who will actually answer. That combination of security, reliability, and accessible support changed how Raven thinks about technology risk in her practice.
"I now have 99.9% uptime and 24/7 support during tax season crises."
— Raven Pyle-McCrackyn, Vashon Island Professionals
<24 hours
to go live
99.9%
uptime backed by redundancy
24/7
support during tax season crises
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