SETUP FAQs
How does Cloud hosting work?
Verito will create a virtual desktop on our server and install your required applications. This will allow you to access your applications and data remotely from anywhere with internet access.
What is the setup process? How long does it take to get setup?
Moving to the Cloud is a breeze. Setup times depend on your requirements and your existing infrastructure, but we can get your instance set up the same day. Your migration depends on your internet speed and total data size but typically takes under 24 hours.
Can you help me with the setup process?
Yes! Our team of Hosting specialists will stand by you every step of the way and handle every aspect of migrating to our platform. The best part is how little you'll need to do to get started!
Is this online or do I download software?
You will need to download the Windows Remote Desktop Protocol (RDP) to access the Verito Cloud, but this is a small application that's available for all devices.
How do I access the cloud on a new computer?
All you need is the RDP software on your new device (there is an application for this for every device). You can find this software in our support portal, in the initial setup email, or reach out to one of our technicians who will be happy to provide it.
What accounting and tax software can I host?
We host all types of accounting & tax software, including but not limited to:
- Accounting:
- Quickbooks
- Sage
- Drake Accounting
- Tax:
- Drake
- Lacerte
- ProSeries
- UltraTax
- ATX
- TaxWise
As well as all kinds of Practice and document management software.
Can I install additional applications?
Yes, since Verito cloud is a Windows terminal server environment, you can host all types of windows based applications.
Who handles the system and application updates?
Our 24/7 expert technicians will take care of all updates and upgrades for you.
Is my server dedicated or shared?
All of our client's instances are set up on a dedicated server. What this means for you is more customizability, constant uptime, and faster access speeds.
How scalable is the Verito Cloud?
The Verito cloud is fully scalable. Adding users or programs is a breeze with our expert technicians. With no contract obligation for additional users, it's easy to add users for tax season and remove them afterward, so you no longer have to pay for them.
USAGE FAQs
Do I need to own the software?
Yes, you must own the software applications you want to install on your Verito Cloud. We provide the infrastructure.
How do I move files to and from the Verito Cloud?
Moving files from your computer to your Verito Cloud is quite easy. Drag and drop files and folders - just like moving files around on your personal computer.
How does printing work on the Verito Cloud?
Printing from the Verito cloud is as simple as printing from your local machine. You will be able to print from your Verito Instance as seamlessly as you do off your regular desktop.
How does scanning work on the Verito Cloud?
Direct scanning is not supported natively on the Terminal server environment. There is an additional app called TSScan that will enable you to scan to your server with a TWAIN-compliant scanner. Alternatively, you can scan to your local computer and drag/drop it to your server.
Can I use my iPad, tablet, or smartphone?
Yes, we have you covered. With Verito, it's easy to access your software from anywhere. We have free mobile apps available for the iPad, tablet, iPhone, Blackberry, Android, and Windows Mobile devices.
Can multiple users access the same Quickbooks® file at the same time?
Yes. Multiple users can work on the same file at the same time from any computer or mobile device with an Internet connection. Verito's QuickBooks hosting makes collaboration and training a snap.
Is there a limit on the number of QB files hosted?
No. You can host an unlimited number of company files.
How many users can access my Verito Cloud?
You can have as many users as you would like with different access levels depending on your needs.
Do you support Multiple Monitors?
Yes, we support multiple monitors by default from our servers.
Can I add other accounting specialists such as accountants, bookkeepers, or tax pros?
You can add as many users as you require and set them up with different permission levels depending on the access they need. This setup process is easy and fully customizable for your needs.
What are the basic system requirements I need to access Verito Cloud?
We recommend that you have a high-speed internet connection as you will be doing all of your work online. The actual hardware requirements are very low. As long as you can download the Windows Remote Desktop Protocol (RDP) and have a decent internet connection, we'll take care of the rest.
I will be traveling abroad. Can I still access my cloud?
Yes, your cloud server has unrestricted global access.
SUPPORT FAQs
Do I need to own the software?
Yes, you must own the software applications you want to install on your Verito Cloud. We provide the infrastructure.
Can I use my iPad, tablet, or smartphone?
Yes, we have you covered. With Verito, it's easy to access your software from anywhere. We have free mobile apps available for the iPad, tablet, iPhone, Blackberry, Android, and Windows Mobile devices.
DATA FAQs
How secure is my data in Verito's Cloud?
We follow fortune 500 level security guidelines. We are compliant with SSAE – 16 SOC 1 and SOC 2 Audit Standard, and PCI DSS and Safe Harbor.
Where are Verito's Data Centers Located?
Our data centers are located in Chicago and Ashburn, VA Verito data-centers are strategically placed in tier 4 locations, ensuring maximum uptime and performance.
How often is data backed up?
Automatic backup is a crucial advantage of putting your accounting/tax applications in the Cloud. Backups are done nightly and retained for 30 days. These backups are stored in a physically separate data center to provide 100% redundancy.
How do you handle data redundancy? Do you back up servers to another site regularly?
We upload multiple snapshots of your virtual desktop to our backup center throughout the day and fully back up the virtual desktop at the end of every day. We've got your back when it comes to data security.
Do you offer Two-Factor Authentication?
Yes, we offer 2FA as an optional add-on. Once you opt for 2FA, you can download the app to your cell phone. Using the app, you can verify the code sent to your phone via the app, text, or even push notification.
What happens to my data if I cancel your service?
You are the owner of your data, and in case of cancelation, we will help you migrate all of your data back to your local machine. Once you have verified the restored data, we will completely delete your server within seven days.
PAYMENT FAQs
What are the payment methods supported?
We accept all major Credit/Debit cards: Visa, MasterCard, AmericanExpress, JCB, and Diners.
Can you do monthly ACH?
Unfortunately not, you can create a manual bank transfer to our bank account.
Can I set up auto-pay for my monthly subscription?
Yes, after your first payment, we will automatically debit your card for future payments.
Is there a place for me to access all my past and current invoices?
Yes, you can log in to Verito’s support portal where you can view and download all of your past and current invoices.
How would I be billed if I make any changes to my subscription in the middle of the month?
If you add a component or upgrade any part in your current subscription, we will debit your card on file on a prorated basis for that billing cycle. If you remove or downgrade any component, we will delete that component from your next billing.
How do I update my card information on file?
You can either logon to the Verito Support portal and edit your card information yourself, or talk to our billing team over the phone and they’ll help you make that change.
At Verito, we offer application hosting solutions to fulfill your needs, now and in the future.
Our Featured Success Stories
Professionals from various industries count on Verito Cloud to provide robust IT solutions, ensuring that their employees and clients can securely access data in the cloud anytime, anywhere.
Verito Private Cloud helped Palm Tree Consulting, LLC improve customer services by handling complex IT needs and providing seamless work from any location.
Verito Private Cloud helped Bookkeeping Solutions cut IT costs and scale by providing excellent customer service.
Verito Private Cloud helped SoCo Business cut IT costs and increased remote collaboration.
Verito Private Cloud helped Vashon Island Professionals LLC overcome downtime issues during critical tax season by providing excellent customer service and data redundancy with geographically disparate data centers.
Verito Private Cloud Helped R-biopharm Inc IT cut costs, improve productivity, and increase remote collaboration.
Verito Private Cloud helped Hamilton Tax and Accounting cut IT costs and increased remote collaboration by allowing seamless work from any location, on any device.
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