IRS-Compliant Written Information Security Plan (WISP)

Since making the change to hosting my tax software on Verito servers and then adding their managed IT services, my IT duties have been reduced dramatically. Implementation was done remotely and in a relatively short period of time. Downtime is rare, support services (when needed) are quick, my WISP is in place, my data is backed up and secure, and updates are seamless. My devices are analyzed quarterly so I'll know in advance when its time to replace them. I often speak to the same reps during calls and they are all courteous and knowledgeable. I'm very satisfied.

I appreciate Verito's outstanding customer service; it truly stands out. Whenever there's an issue, I can simply call and speak to a human, avoiding automated messages, which makes resolving problems straightforward and personal. Their dedication is also evident in how they handled a specific login issue with Drake software, coordinating directly with Drake to quickly resolve the problem, which was impressive. I find their security top-notch, providing a reliable service that never goes down, which assures me of consistent performance. The setup process was incredibly seamless, requiring only basic user information and software details, and I was pleasantly surprised by how easy it was. Additionally, scheduling updates through email is a hassle-free experience, making maintenance convenient. Overall, Verito offers an exceptional combination of great customer service, dependable security, and operational efficiency, making it irreplaceable for our needs.

I find Verito to be an excellent solution for my tax preparation and bookkeeping office. It offers a cost-effective alternative to my previous vendor, Tec4Accountants. One of the standout features is its smooth setup process, which was greatly facilitated by Verito's supportive walkthrough throughout. I truly appreciate Verito's reliability in maintaining the security of my system, as demonstrated when it prevented unauthorized software installation. Their support is always just a phone call away, which contributes to my overall peace of mind. Verito is highly respectful of my time, which I value greatly as a business professional. Additionally, its automatic daily backups ensure that I don't have to worry about data safety. This feature is particularly beneficial as it complements my tax software, offering my customers ease of use with cloud services and electronic payments with no conflicts. The price point is another significant factor that makes me want to continue using Verito, and I would confidently recommend it to others.

I appreciate the affordability of Verito, as it offers a less expensive alternative compared to my previous vendor, Right Networks. The platform's performance is impressive, as it works better with faster responsiveness, which makes my work faster, more reliable, and less frustrating thanks to the absence of downtime or program freezing. I particularly value the secure nature of Verito, which gives me peace of mind knowing that I do not have to worry about security, and it ensures my data is regularly backed up. The customer support team at Verito is very quick to respond and consistently courteous, providing excellent support that enhances my overall experience. Furthermore, I am pleased with how well Verito supports my tax software, Drake, making the integration smooth and beneficial to my workflow. The migration of data from Right Networks was a huge benefit, even though it initially posed a challenge, Verito's team managed all of it effectively. These aspects contribute to my willingness to repurchase Verito and highly recommend it with a 9.5 out of 10 likelihood.