While running a business that involves an on-premise IT setup, you would want to hire professionals that can take care of daily IT tasks, upgrades, manage networks, and more. Unfortunately, investing in IT infrastructure on the ground requires significant investment in the first place, which is followed by the cost of regular maintenance and upkeep. While you might be unable to skip the first part here, it is possible to save IT maintenance costs with the help of a Managed Service Provider, also known as MSP.
If you are unsure how an MSP can make things easier for you and how it differs from MSSP, you’ve come to the right place. This post will cover various differences between MSP and MSSP in detail. Let’s get started.
What Does a Managed Service Provider Do?
The primary role of an MSP is to maintain the IT infrastructure of their clients, thus allowing the organizations to handle their daily workflow without hassles. In addition, the MSP serves as a third-party IT service provider for clients like you. Their professional team members will take care of the server, applications, networks, and hardware using native and external tools to maintain or improve organizational efficiency.
As you already know, every organization requires a reliable, efficient IT infrastructure. But small businesses, unlike their bigger counterparts, do not have access to the best IT talent and deep pockets. This is where they benefit from hiring managed service providers for modern and scalable IT maintenance solutions at a price they can afford. The popularity of this IT service model can be gauged from the statistics that say the global market for managed services is expected to grow at a CAGR of 7.9% to reach the mark of $354.8 billion by 2026.
Renowned MSPs mainly offer bundled services to their clients in the form of customized service packages to meet their business-specific requirements under a subscription model. In addition, they use modern and advanced IT monitoring and management tools to manage their client’s IT infrastructure on-premise or remotely. As a result, it helps their clients streamline their daily operations and unlock cost efficiencies.
Some of the key highlights of the services provided by an MSP are:
- IT administration and operational services
- Reduced business costs
- New technology adoption
- Enhanced business efficiency and agility
- Endpoint management
- Hi-tech cloud solutions
MSSP: The Extra ‘S’ Means Security Expertise
MSSP is the acronym for Managed Security Service Provider, whose primary focus is to provide complete cybersecurity solutions to their clients. Compared to the services offered by an MSP, MSSPs focus more on the security side of the IT infrastructure. Their services include round-the-clock security monitoring, spam and virus blocking, intrusion detection, vulnerability scanning, compliance management, and more.
One of the main reasons behind the growing MSSP market is the rise of cybercrimes that have become a prominent concern for most businesses. On average, 270 cyber attacks were happening per company in 2021, says the study. As a result, organizations need to equip themselves with the best-in-class cybersecurity tools and mechanisms and, therefore, resort to MSSPs to plan and monitor their security infrastructure.
Most MSSPs provide 24/7 security services and target different kinds of vulnerabilities using advanced security tools. In addition, they collect data about the network and traffic to identify, prevent, and mitigate possible threats. Sometimes, big organizations hire MSSPs to augment their internal IT teams.
Here are some of the key highlights of the services provided by an MSSP:
- Antiviruses and firewalls for system security
- Data loss prevention tools and processes to protect sensitive and confidential data shared via networks, cloud, and endpoints
- Identity and access management to limit the exposure of networks and tools to the employees based on their job roles.
- Incident response planning for protection against cyberattacks
- Intrusion detection and prevention system to detect potential attacks and respond accordingly
- Security operation centers for protection against threats at a deep level
MSP Vs. MSSP: Who Should You Pick?
As you can see above, both MSP and MSSP provide external IT infrastructure maintenance solutions, some of which coincide. However, selecting the right managed service provider depends on your business-specific needs and the scale it operates. In simple terms, you can make an informed decision by considering the impact of a cyber threat on the IT integrity of your organization.
Simplify Your IT Management Needs with Verito
As a reliable managed service provider, Verito Technologies allows business owners like you to streamline the core IT functions and keep threats at bay. To discuss your requirements, give us a call at 1-855-583-7486.